Saturday, November 16, 2024 07:26 PM
The East-West Line in Singapore faced a major disruption affecting 850 commuters, prompting swift action from SMRT and LTA.
The East-West Line in Singapore, one of the city-state's busiest train routes, faced a significant disruption that began on the morning of September 25. This incident has had a ripple effect on commuters, particularly during the peak hours of Thursday, as many relied on this line to get to their destinations. The trouble started when a faulty train, which was on its way back to the Ulu Pandan depot, caused a power trip, leading to a service outage between Boon Lay and Queenstown MRT stations.
As the situation unfolded, an eastbound train on the East-West Line developed a fault near Clementi station. Passengers were safely evacuated at Clementi, but the train, which had been in service for 35 years, was subsequently withdrawn. Unfortunately, as this faulty train was being returned to the depot, it emitted smoke, which triggered a power trip and caused another train near Clementi to stall. In total, around 850 commuters were affected, as they were "safely detrained" onto the tracks, according to the transport operator SMRT.
In response to the disruption, SMRT took to Facebook to inform the public about the situation, stating that there were no train services available between Boon Lay and Queenstown stations due to a "traction power fault." This outage impacted nine stations, including two major interchange stations at Jurong East and Buona Vista. To assist commuters, SMRT announced that free regular bus services would be available from both Boon Lay and Queenstown, along with bridging bus services to help ease the burden on affected passengers.
As the day progressed, SMRT also announced that shuttle train services would operate between Boon Lay and Jurong East stations, as well as between Buona Vista and Queenstown stations starting from 5 PM. However, the Land Transport Authority (LTA) later confirmed that train services would be disrupted for at least the rest of the day. In a Facebook post, LTA explained that the damage caused by the faulty train was extensive, affecting the tracks, including the running rails and the third rail that supplies power to the trains.
In light of the disruption, LTA activated additional support from bus operators to enhance the bridging bus services ahead of the evening peak. This was particularly crucial as Thursday marked the first day of written papers for the Primary School Leaving Examination (PSLE). LTA took the necessary steps to inform the Singapore Examination and Assessment Board (SEAB) to ensure that arrangements were made for students who were affected by the train service disruption.
While the East-West Line disruption has caused considerable inconvenience for many commuters, the swift response from SMRT and LTA highlights the importance of effective communication and contingency planning in public transport systems. As Singapore continues to develop its infrastructure, incidents like these serve as reminders of the need for ongoing maintenance and upgrades to ensure the safety and reliability of public transport for all users.