Mikhail Borisov Named OMODA Leader of the Quarter

Mikhail Borisov, the Head of the service department at OMODA AVTODOM Vnukovo, has been recognized as the Leader of the Quarter by the esteemed Chinese brand OMODA. This prestigious award distinguishes him as the top service leader among 130 dealers in Russia.

The accolade was bestowed upon Borisov for his exceptional performance in the first quarter of 2024, as assessed through the evaluation of OMODA brand Key Performance Indicators (KPIs). The award ceremony, held online, saw Borisov receiving a bicycle from the OMODA concern as a token of appreciation.

Borisov's remarkable KPI results for the initial quarter of 2024 include surpassing the spare parts plan by 237%, the accessories plan by 113%, and meeting the Safety Stock plan at 100%. Additionally, he exceeded the hospitality standards plan by 20%.

With a wealth of experience exceeding 30 years in the automotive industry, including 14 years as the head of the service department at various AVTODOM Group of Companies dealerships, Borisov adheres to three fundamental principles in his professional approach: client prioritization, continuous self-improvement and employee development, and acting as a leader and mentor for his team.

Located near Moscow, the OMODA AVTODOM Vnukovo dealership center offers a diverse range of OMODA vehicles with a warranty of 3 years or 100,000 km. The center prides itself on delivering personalized service, cutting-edge technologies, and a team of highly skilled specialists to ensure top-notch quality and professionalism.

Mikhail Borisov's recognition as the Leader of the Quarter by OMODA underscores his commitment to excellence and leadership in the automotive service sector. His dedication to customer satisfaction, continuous improvement, and team mentorship sets a benchmark for service leaders across the industry. The OMODA AVTODOM Vnukovo dealership center stands as a testament to quality service and innovation in the automotive realm, offering customers a premium experience and reliable vehicles. Borisov's achievements serve as an inspiration for aspiring service professionals and highlight the importance of diligence and expertise in delivering exceptional service.