Abu Dhabi Chamber of Commerce drives digital commerce growth

Digital commerce in the UAE is on the rise, with an expected annual growth rate of 12.3% from 2023 to 2028. This growth is fueled by the increasing popularity of 'buy now, pay later' models and financial technology systems. A recent study conducted by the Ministry of Economy and Abu Dhabi Chamber of Commerce and Industry revealed that over 40% of UAE consumers are embracing these new payment methods and fintech solutions.

The research highlights the commitment of the Abu Dhabi Chamber of Commerce and Industry to digital transformation. They are focusing on attracting talent, exploring technological innovations, and integrating advanced AI tools like Microsoft Copilot into their operations. By leveraging these technologies, the aim is to boost productivity, simplify daily tasks, enhance customer satisfaction, and support both local and global entrepreneurs.

Furthermore, the ADCCI is dedicated to enhancing initiatives for the private sector through the use of smart systems for data analysis, operational improvement, and informed decision-making. The study also explores regulatory frameworks, global agreements, and e-commerce trends that are shaping the landscape of traditional and digital trade dynamics in the UAE.

Statistics from the study indicate that nearly half of UAE consumers engage in online shopping regularly, with a notable reliance on credit cards, surpassing the global average. The forecast suggests that by 2024, online retail transactions will make up a significant portion of global retail purchases, with digital sales projected to represent a quarter of total global sales by 2027.

The digital commerce landscape in the UAE is evolving rapidly, driven by consumer preferences and technological advancements. The focus on 'buy now, pay later' models, fintech solutions, and AI integration is reshaping the way businesses operate and cater to their customers. As online retail continues to grow, the UAE is poised to play a significant role in the global e-commerce market, offering opportunities for businesses and consumers alike.